Welcome to the CRCP
The Commercial Repayment Center Portal (CRCP) is a secure web-based system that provides Employers/Other Plan Sponsors and Insurers/Third Party Administrators with a way to manage their Group Health Plan (GHP) recovery activities more efficiently. With the use of this portal, users may view demand information on line and submit defense documentation electronically.
For information about the availability of auxiliary aids and services, please visit:
Accessibility & Nondiscrimination Notice
CRCP Messages
Important Note: An updated CRCP User Guide is now available at the Reference Material link above. This version includes additional information regarding the upcoming changes to Multi Factor Authentication (MFA). Please refer to Chapter 1 for a full summary of updates.
Getting Started
Registration is required to use this application. Your Authorized Representative must complete the New Registration (PIN Request) and your Account Manager must complete the Account Setup. These individuals cannot be the same person.
The Authorized Representative (AR) is the person in your organization who has the legal authority to bind your organization to a contract and to the terms of CRCP requirements. This is usually a senior executive or partner of your company or firm. The AR has ultimate accountability for the information submitted on the CRCP.
The Account Manager (AM) is the person who will actively manage the GHP case workload for the account. This includes inviting Account Designees (ADs) and managing their access to the account.
For more information on the registration process and CRCP user roles, please refer to the How to Get Started help document, located under the How To menu on the Navigation bar. To begin the registration process, your CRCP Authorized Representative will click the New Registration (PIN Request) button.