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Contact the Benefits Coordination & Recovery Center (BCRC)

If you have a problem with Account Setup, Login or Password issues or other technical problems using the CRCP, please contact an EDI Representative at the BCRC. EDI Representatives are available to assist you Monday through Friday, from 9:00 a.m. to 5:00 p.m., Eastern Time, except holidays, at: (646) 458-6740.

Contact the Commercial Repayment Center (CRC)

If you need assistance regarding a Documented Defense or specific information related to a Group Health Plan recovery case, please contact the CRC. CRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).