CMS Centers for Medicare and Medicaid Services Logo Commercial Repayment Center Portal COB&R Coordination of Benefits and Recovery Logo
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How To Use This Site

On the Welcome Page of the Commercial Repayment Center Portal (CRCP), you will find the following menu options:

  • About This Site - This option provides the purpose of the site and general information on how to use it.
  • CMS Links - This section provides a link to the Coordination of Benefits & Recovery Overview page, and the Group Health Plan Recovery page on the CMS website.
  • How To... - This option provides general instructions on how to get started, register, and complete account setup on the CRCP.
  • Reference Materials - This option provides links to view and download the CRCP User Guide.
  • Contact Us - This section provides information on how to contact the Benefits Coordination & Recovery Center (BCRC).

The area on the right side of the Welcome Page contains fields related to Account Login:

  • Once you have obtained your login ID and password for the CRCP, you will enter them here and click the Login button to sign on to the application. Note: Users of the Mandatory Reporting and Workers' Compensation Medicare Set-aside applications must use the same login ID and password to access the CRCP site.
  • Forgot ID Link - If you already have a login ID and password for the CRCP but have forgotten the login ID (user name) you created, you may use this link to request it.
  • Forgot Password Link - If you already have a login ID and password for the CRCP but have forgotten your password, you may use this link to reset it.

The area near the bottom of the Welcome Page contains two buttons:

  • Step 1 New Registration - Click this button if this is the first time you have accessed the CRCP to register and obtain a CRCP account ID. Note: New Registration is completed by the Account Representative (AR).
  • Step 2 Account Set Up - Click this button if the AR has completed the initial registration process and have received your Account ID and Personal Identification Number (PIN) from your AR. You will need the account ID and PIN to continue with the Account Setup process. Note:Account Setup is completed by the Account Manager (AM).

At the bottom of the Welcome Page, there are links to the CRCP Privacy Policy and User Agreement.